This website is no longer available. Please refer to the following information for assistance.

 

For SafeGuard Vision, Individual & Smilesaver Members
Customer Service: 1-800-880-1800
Monday through Friday: 8:00 AM to 11:00 PM EST

Hearing & Speech Impaired Individuals
Customer Service Using a Text Telephone Device and
AT&Ts Relay Services:
TDD/TTY: 1-800-855-2880
TTY Only: 1-800-855-2881

Domestic Violence/Abuse Confidentiality Protocols
To find out additional information, please
click here

For Vision Providers
Provider Services: 1-800-635-4238
Monday through Friday: 9:00 AM to 8:00 PM EST

For Individual Plan Support (Non-Group Benefits)
Billing and/or Service: 1-800-750-4303
Enrollment Assistance: 1-800-936-0324

For Client Support
Group Billing & Eligibility: 1-800-750-4303
Client Broker Services & Enrollment Kits: 1-800-204-0463

For Smilesaver Members
Customer Service: 1-800-880-1800
Monday through Friday: 8:00 AM to 11:00 PM EST


For MetLife PPO and DHMO group members, please logon to
MyBenefits
For MetLife PPO and DHMO groups, please logon to
MetLink
For Dental providers, please logon to
MetDental

Find a dental or vision provider:  www.metlife.com

 

Grievance forms and Claims forms: Forms Library

California enrolled Dental HMO (DHMO) members, access our Online Grievance Form

 

How do I Report Inaccurate Service Provider Information?

To report inaccurate information displayed or to validate existing information for one of our service providers, you can submit a request for us to review. Please select Vision Provider to report inaccurate information.

 

Online Privacy Policy

Privacy Policy

 


Dental DHMO plans are available in CA, FL and TX only, through a domestic company in the applicable state named SafeGuard Health Plans, Inc. The SafeGuard companies are part of the MetLife family of companies. "Dental HMO" or "DHMO" is used to refer to products that may differ by state of residence of the enrollee, including but not limited to: "Specialized Health Care Service Plans" in California; "Prepaid Limited Health Service Organizations" as described in Chapter 636 of the Florida statutes in Florida; and "Single Service Health Maintenance Organizations" in Texas.

Vision benefits are provided by: SafeHealth Life Insurance Company for VPPO, and SafeGuard Health Plans, Inc. for VHMO, only in California.